ARTICLE 1 – PARTIES
1.1 – SELLER
Seller Title: ZHEJIANG WILLING FOREIGN TR CO MAKINA TICARET LIMITED SIRKETI (hereinafter referred to as the “Seller”)
Seller Website: zhejiangstore.com
Seller Address: Trump Towers, Kustepe Mah. Mecidiyekoy Yolu Cad. No: 12, 34387, Sisli / Istanbul, TURKIYE
Seller Email: [email protected]
1.2 – BUYER
Buyer Full Name: _ _ _ _ _ _ _ _ _ _ (hereinafter referred to as the “Buyer”)
Buyer National ID: _ _ _ _ _ _ _ _ _ _
Buyer Address: _ _ _ _ _ _ _ _ _ _
Buyer Phone: _ _ _ _ _ _ _ _ _ _
Buyer Email: _ _ _ _ _ _ _ _ _ _
ARTICLE 2 – SUBJECT OF THE AGREEMENT
This distance sales agreement (hereinafter referred to as the “Agreement”) is drawn up to regulate the rights and obligations of the Parties in accordance with the Law No. 6502 on the Protection of Consumers regarding the sale of the product(s) and the scope of services, as specified below, ordered by the Buyer via the Seller’s website.
ARTICLE 3 – PRODUCT SPECIFICATIONS, PRICE AND PAYMENT TERMS
3.1 – The Buyer agrees to order _ _ _ _ _ units of the following product(s):
_ _ _ _ _ _ _ _ _ _
3.2 – Specifications of the service(s):
_ _ _ _ _ _ _ _ _ _
3.3 – The agreed total price is _ _ _ _ _ USD. The Buyer shall pay the agreed amount within _ _ _ _ _ days. Otherwise, the Seller’s obligation for delivery shall cease.
The payment shall be made using the following method:
_ _ _ _ _ _ _ _ _ _
ARTICLE 4 – PLACE OF PERFORMANCE AND DELIVERY METHOD
This Agreement is considered effective upon Buyer’s confirmation in electronic form. The Agreement shall be deemed fulfilled upon delivery of the product or performance of the service.
The ordered product will be shipped to the address provided by the Buyer via a courier company.
Delivery Address:
_ _ _ _ _ _ _ _ _ _
Service Performance Address:
Trump Towers, Kustepe Mah. Mecidiyekoy Yolu Cad. No: 12, 34387, Sisli / Istanbul, TURKIYE
ARTICLE 5 – DELIVERY COSTS AND PERFORMANCE
All delivery costs shall be borne by the Buyer. Delivery of the product and performance of the service shall be completed within a maximum of 30 days from payment, unless otherwise agreed. If the Buyer fails to pay within _ _ _ _ _ days, the Seller is relieved of delivery and performance obligations.
The invoice will be delivered to the Buyer upon product delivery or service performance.
ARTICLE 6 – REPRESENTATIONS AND UNDERTAKINGS
The Buyer confirms that all information related to the product such as specifications, total price (including taxes), payment and delivery details have been reviewed and approved. The Buyer is responsible for inspecting the product upon delivery. If not inspected prior to acceptance, liability for any defect lies with the Buyer.
The Seller agrees to deliver the product as per its specifications, along with any applicable warranty certificate and user manual, in compliance with legal requirements, complete and intact.
ARTICLE 7 – LIABILITY FOR DAMAGE
Unless otherwise agreed or legally required, the risk and benefit of the product remain with the Seller until possession is transferred. If the Buyer delays acceptance, the risk transfers as if delivery has occurred. If the Seller dispatches the product to a location requested by the Buyer, the risk transfers upon delivery to the carrier.
ARTICLE 8 – WARRANTY AGAINST DEFECTS
The Seller is obligated to deliver the product complete, intact, and compliant with specifications stated in this Agreement.
The Seller is liable for any material, legal, or economic defect that renders the product unusable or unsuitable for its intended purpose, or deviates from the promised features.
The Buyer must inspect the product within a reasonable time and notify the Seller of any defects.
The Seller is not liable for known or declared defects, unless it has expressly warranted otherwise. If the Seller acted with gross negligence in delivering a defective product, no clause can limit or remove the Seller’s liability, even if the defect was not reported within time limits.
In case of a defective product, the Buyer may:
- Withdraw from the contract by returning the product,
- Keep the product and request a price reduction proportional to the defect,
- Request free repair, if not excessively costly to the Seller,
- Request replacement with a non-defective item, if possible.
ARTICLE 9 – FORCE MAJEURE
Unforeseen events that occur outside the control of the Parties and prevent them from fulfilling their contractual obligations partially or fully shall be deemed force majeure events (e.g. natural disasters, war, terrorism, legal amendments, expropriation, strike, lockout, or major technical failure at the production site).
In such cases, the affected party must immediately notify the other party.
ARTICLE 10 – RIGHT OF WITHDRAWAL
The Buyer may withdraw from this Agreement within 14 days without providing any justification and without paying any penalty. A notification within this period shall suffice.
The Buyer may only use the product for reasonable inspection; otherwise, the right of withdrawal is void.
In case of withdrawal, return shipping fees shall be covered by the Seller.
ARTICLE 11 – DISPUTE RESOLUTION
Disputes arising from this Agreement shall be resolved by the Consumer Arbitration Boards or Consumer Courts as designated by the Ministry of Trade. Jurisdiction lies with the Consumer Arbitration Board and Consumer Court at the Buyer’s place of residence or where the product/service was purchased.